Support
What data can I load into Midy?
Midy is a service that offers a simpler and more secure way to validate your identity online without sharing unnecessary personal data.
How do I update my personal information in the app?
- Midy will encrypt your identity data with keys on your device, so your sensitive information stays in your control until you are ready to use it to verify your identity with online services.
- Next-generation security – go passwordless! Midy supports the use of passkey technology and local device authentication (face and fingerprint biometrics) to help you securely access your app password-free and give you peace of mind.
- Verify your government-issued ID (see below) to add your document information to your Midy — meaning you are all set to verify “you are you” with partnered online services.
How can I see my activity history?
- Verify your ID document and store it securely in Midy
- Add, view and delete your verified ID documents
- Store an image of your ID within Midy
- Activity history (coming soon)
Can I load the same document more than once into my wallet?
We refer to this stored information from your document as your “Verified ID”. Midy is an app and associated services that makes
it simpler and safer to verify and prove your identity. To do this, we perform verification checks on your government-issued photo ID and face checks against the photo on your document and your video selfie. Once verified, we securely store information from your document in Midy (your Verified ID). When you need to prove you are you with our partnered apps and services, your Verified ID can be used under your strict control and consent.
Need more help?
If you have any questions that aren’t answered above, please get in touch.
Contact us